We strive to offer a hassle free and convenience shopping experience. Here are some Frequently Asked questions that might help answers some of your questions
What are the conditions of the products offered?
We offer New, Used and Refurbished products for sale. The exact condition of each item is stated in products description.
Can I order on the website?
Yes, you can. Click on desired item, then click add to cart. You can add multiply items to your cart.
How can I checkout?
Click on “Cart” icon on the top right side of the page, then click on checkout.
How can i pay for my order?
Debit and Credit Cards
If you do not have a paypal account, you can still checkout with your credit card using paypal, you will not be required to open a paypal account.
On checkout, cash option will not be present if “Canada Post” shipping option is selected.
What are the available shipping options and delivery times?
- Local Delivery (We deliver right to your door with Greater Toronto Area)
- Warehouse Pickup (You pickup your purchase from our warehouse Monday to Friday 9am to 5pm. For after hours and weekends, Give us a call to schedule pickup time)
- Canada Post (Your purchases will be shipped by Standard Post or Expedited parcel)
- Within Canada 1 to 7 Business Days
- USA 3 to 10 Business Days
- International 5 to 14 Business Days
All Packages ships out From Our Warehouse in Scarborough, Ontario, Canada
Buy with confidence, all our products comes with worry free warranty
How long is the product warranty?
Length varies of warranty from item to item. We offer 30 days to 90 days. Warranty duration is stated in each listed item.
What does the warranty cover?
Warranty covers defective productive due to normal use. We will exchange for exact item or give you store credit.
Does warranty cover physical or water damaged?
Unfortunately our warranty does not cover physical or water damage even if its accidental
How do I do get an exchange for defective product?
If your device is not working as expected, give us a call or text, we will give you a replacement or in cases where we long have the item in stock we can repair the defective product or you can repair and we will reimburse for the repair cost.
Exchange can be made at the warehouse or my shipping your item in
Can I purchase additional warranty?
Yes, we do offer a longer warranty duration. Please call or text for fee.